PTS Managed Services offers a range of IT support solutions including IT Service Management support, full PaaS (Platform as a Service) and IaaS (Infrastructure as a Service) offerings, and vendor management to our clients.
"Access to support, wherever we are, and in whatever time-zone we are in, has really helped the staff to service their clients."
CEO | Moveplan
We are recognised for our proactive, responsive and personalised service which ensures our services match the unique requirements of our customers. Our approach to understanding our client's culture and ethos and ability to provide cost-effective, efficient, global IT support has earned us a reputation as a trusted technology partner to our clients. With the support of PTS Managed Services and the bespoke services we offer, you can rest assured knowing that IT assistance will always be provided 24 hours a day, 365 days a year.
"PTS built its Global Managed Services practice precisely for times like this and the Sheltair Disaster Recovery sprint in preparation for Hurricane Irma was a well-coordinated and resourced PTS global effort."
Solutions built around the client
Here at PTS, understanding whom we are working with is really important to us. That is why we work closely with our clients, embedding ourselves within their culture and ethos to ensure our bespoke services match their unique requirements. This in turn enables our client's IT team to focus on achieving strategic goals and being more responsive to new technology and consumer demands.
"Fir Tree Partners scales from $4bn assets under management (AUM) to $8bn thanks to full-scale end-to-end IT support from PTS Managed Services."
Infrastructure as a Service
Our range of flexible, Managed Hosting Services, including collocation services within our own Data Centre, provides organisations with a reliable, virtualised server environment. Combined with in-house expertise from our experienced Data Centre consultants, we ensure that you have a base from which you can build your IT infrastructure.
24/7 Follow-the-Sun Service Desk
PTS Managed Services provides a 24/7, global service desk to support our client's IT requirements on a day-to-day basis, regardless of time or location. Our 'follow-the-sun' support model ensures that our clients will always reach a friendly technician on one of our regional service desks, who is ready to provide efficient IT support, no matter how big or small the issue.
Disaster Recovery Solutions
Cyber-attacks, corrupt files, power shortages and accidental deletions are just some of the problems that can affect your vital data. We work with you to determine what your most critical data and applications are and the monetary loss that could occur should disaster strike. Our in-depth analysis forms the basis of a tailor-made disaster recovery plan that will ensure that your IT needs will always support the business, no matter what.
Platform as a Service
Platform as a service (PaaS) is a complete development and deployment environment in the PTS cloud, with resources that enable you to deliver everything from simple cloud-based apps to sophisticated, cloud-enabled enterprise applications.
The PTS PaaS environment includes infrastructure – servers, storage networking and firewalls and is designed to support the complete lifecycle: building, testing, deploying, managing, and updating.
Partnership Education delivers ICT Support and Procurement services to a wide range of schools across the UK, providing Technical, AV, Training and Consultancy expertise to education establishments. Partnership Education has delivered over 50 new Academy, Free School and UTC projects, meeting demanding timescales and high expectations.
Our consultants are professionals from all areas of education. Together they have an outstanding track record of raising standards at both school and departmental level. Projects include the JCB Academy, Bolton Wanderers Free School, Brighton Bilingual Free School, Lincoln UTC, West Midlands Construction UTC and the Acorn Alternative Provision.