Fir Tree Partners
Fir Tree Partners Scales from $4BN AUM to $8BN thanks to full-scale end-to-end IT Support of its environment for today and tomorrow from PTS Managed Services
Fir Tree Partners, a privately owned hedge fund sponsor, needed a fully established IT department but did not have the resources or budget to build a full-scale IT department in-house. Managing all of their technology initiatives was not their core focus or expertise. Fir Tree was seeking a partner with which to truly engage in regards to their Information Technology support. They also required a partner that would build its environment with sound best practices, while helping to leverage technology for their business strategy. Fir Tree had engaged with other Managed Services providers previously but was unable to find a team to be its technology partner.
End-to-End IT Support
Fir Tree Partners leveraged PTS' Managed Services to provide full-scale, end-to-end IT support of its environment. PTS provided 24-hour service desk support and daily onsite support as well as virtual CTO planning and strategy services. This has enabled Fir Tree Partners to scale from $4bn Assets Under Management (AUM) to $8bn AUM. PTS' services have enabled Fir Tree Partners to focus on its core business while PTS enhanced its technology, enabling Fir Tree to generate considerable competitive advantage.
PTS worked extensively with Fir Tree Partners to build out a full-scale business continuity plan, which PTS tests on a regular basis. Fir Tree Partners engaged PTS to enable several compliance solutions in their environment to help them adhere to ever increasing regulatory requirements. In all, Fir Tree Partners now has a full team of dedicated professionals on whom it can count for the support of its IT environment today and tomorrow.
The main advantage afforded to Fir Tree Partners was by leveraging the deep expertise and industry knowledge of PTS. With PTS' help, Fir Tree Partners was able to implement many innovative technologies including the full virtualisation of its environment and the rollout of VDI. This implementation has yielded an enhanced Business Continuity and has ensured overall integrity of the site.
As a result, Fir Tree Partners has now benefited from a prolonged investment in its IT assets as well as a consolidated footprint with the use of virtualisation.